Established since 2007, Call Zone is an international telemarketing and customer service organization capable of serving the domestic and global business community from its base in Karachi, Pakistan. We are registered and a member of Pakistan Software Export Board.
The company has complete inbound, outbound and blended call center capabilities. It uses predictive dialers, digital recording and customer management software to manage campaigns.
Our technology and back-up systems are ultra sophisticated and comply with all new laws regarding telemarketing. Each workstation is equipped with the latest computer and customer management software technology. We can digitally record any and all conversations, and each call center agent has your specific scripts and product information on the computer screen at their fingertips.
Our experienced management team allows for ultra-close supervision and includes the use of dedicated Quality Assurance Representatives who listen in on presentations.