Hightel Bpo

Hightel BPO is a US owned, managed and regulated outsourcing company based in NY with delivery centers in UK and Pakistan. As you know outsourcing is the wave of the future and is a familiar concept to many entrepreneurs. Many companies routinely outsource their payroll processing, accounting, distribution, and many other important functions. We specialize in Customer Service, Technical Support, Help Desk, Order taking, Payrolls, Accounting services and all other non-core back office work. We offer innovative range of BPO services for your business. We help our clients to reduce costs, improve quality and exceed their customer base. HighTel offers BPO that allow you to focus on your core business and strengthen your competitive edge. Our world class call centre solutions help our clients to reduce operational costs, build customer base and improve the overall customer experience. Our professional experience has taught us the success of call centre business and we believe that outsourcing industry hinges on good technology base, talented workforce and constant focus on fulfilment of objectives. As an emerging business process outsourcing company, HighTel strives to work with some of the world’s best brands. HighTel relentlessly focuses on quality that has been independently acknowledged by the BPO industry. We provide an entire spectrum of call centre services starting from inbound call centre services, outbound call centre services and back office functions. We help our clients to generate maximum revenue through customized BPO solutions like cross-selling, up-selling, customer service, telemarketing, order taking, answering service, lead generation and other BPO services. SERVICES Hightel BPO provide following services: • Inbound Call center • Outbound Call center • Customer Care & IT OUTBOUND CALL CENTER SERVICES • Appointment Setting • Lead Generation • Debt Management • Fund Raising • Telemarketing Services INBOUND CALL CENTER SERVICES • Telemarketing • Customer Services • Sales Lead Qualification • Inside Sales Support • Order Management CUSTOMER CARE & IT • Help Desk • Chat Support • Web Care • System Support • Eligibility Verification