Munarsh Group formed by a Team of Professionals from different industries to deliver diversified services to business and education sectors. Munarsh Information Technology Service (MITS) is a Company supported by Munarsh Group.
Vision
To be a Unique, Specialized and Unmatched Global Source of Horizontal and Vertical Integrated Support Solutions for the Businesses.
Mission
Centered on the Needs of Businesses Either Digital,Intellect or Physical Our Squad of Dedicated Professionals Organize IT Support and Solutions for Them.
Objectives
• We aim to deliver our maximum intellect while designing digital solutions for our Customers.
• We extend our utmost IT support in Customer business operations.
• We interact frequently and create Customer centric IT Solutions after a thorough understanding of business needs.
• We continuously develop our relationships with our Customers and maintain the cycle of development for digital solutions to meet their future needs.
Values
Customer
Customer is all the time on our top priority. We take every action with a relentless commitment to meet and exceed Customer expectations regarding our services. We constantly evaluate and improve Customer interactions and our internal processes to keep the Customer 100 % satisfied all the time.
Employees
We firmly believe that satisfied and motivated employees gain the loyalty of Customers. We implement leadership approach that attract, retain and develop motivated employees. Our every employee clearly understands what to do to deliver satisfactory service to Customers and to those within the organization that rely on them for the work they do.
Team
With the commitment to turn our organization into Customer champion we pick right people for the tasks and build relationship with the Customers on “WE” approach. We nurture ways in which we foster an honest, open environment and monitor team productivity as well as the level of Customer satisfaction.
Empathy
We are sensitive to Customer needs. It is our passion to take extra mileage to identify and understand Customer’s situation, feelings, motives and imaginations and work on them with favorable approach.
Agile
We show swiftness and gracefully response our Customers. Our teams are flexible, adaptable and move quickly to deliver Customer demands.
Societal
One of the major elements of our business philosophy is to pay back to Society. We have selected the education sector and committed to promote education in our society. We develop relationships with different Universities and design projects for their students in order to provide them free and fair opportunity to grow in the society.
Integrity
We develop and maintain honest, fair, trusted, dependable and reliable relationships with our Customers and strictly adhere to ethical code of conduct. Our Customers and Clients relies our Integrity and impose much more confidence on us when they deal business with us.