Associate Project Manager Web Development | Business…

Shift Timings: 9:00am To 6pm (Monday To Friday)
Location: Tajpura Scheme, canal road
Job Type: Full-time
Pay: Rs50,000.00 - Rs75,000.00 per month

Become voice/face of the company for customers with regular engagement through email and phone to provide status updates.
As a Technical Project Manager (WordPress/Web Design and Development), you will be responsible for the day-to-day running of a portfolio of projects and associated internal teams and client relationships, maintaining project documentation, resolving blockers and generally keeping the project on track.
NOTE - *Please apply only if*
Technical Project Manager position / experience in Software house (min 1 Yrs). This is not a general Project management position but tailored to web development customer communications with a strong acumen for business development. Irrelevant applications (non- technical) will NOT be entertained.
Must have exposure / experience to SEO, Google Analytics, WordPress scripting in PHP as well as architect flow using plugins and themes. Experience with a CRM tool is a big plus.
Candidates **must have** minimum of bachelor in BSCS IT
Must have excellent writing skills (technical content) with attention to details.
Please note that this is an onsite position ONLY (Tajpura Scheme, Canal Road Lahore) and not remote work. Office timing 9:00 to 6PM (Monday to Friday)
Core Responsibilities:
1- Project Scoping:
Based on customer requirements, scope the project timelines/milestones.
Work with the development team to assess the complexity/feasibility of the project delivery.
Define and estimate the time required to complete different phases of the project.
Create a consensus with different stakeholders and objectively set the customer expectations.
2- Ticket Tracking:
Create tickets in the system based on customer issues.
Track all open tickets by the level of urgency to completion status.
Track time in the system spent on each ticket by QA teams.
Document RCA (Root Cause Analysis) based on the feedback of the development.
For each ticket create a summary analysis for customers.
Preferred Technical Skills:
Google Suite: Google Sheets, Google Docs, Google Forms – Mandatory
Understanding of Project Management – Milestones, Deadlines and Tasks dependencies – Mandatory
Strong communication and IT fluency. Past work with US/Canadian markets is preferred. Excellent English speaking/writing skills – Mandatory
Expert working knowledge of web development in general, specifically WordPress/Graphics Designing – Mandatory
Understanding of Agile/Waterfall process – Highly Preferred
Resource utilization analysis/reporting – Mandatory
Creating informative presentations in Microsoft PowerPoint with an ability to present and deliver the content in a convincing manner – Highly Preferred
Knowledge of Microsoft Project – Highly preferred
Personal Skills/Mindset:
Problem-Solving, Reasoning/Creativity.
Highly motivated, Self-starter, Effective Leadership and Management.
Create a respectful and trusting atmosphere.
Able to handle pressure and drive the delivery to the customer within the agreed timeline.
Skilled in prioritizing and triaging obligations.
Attention to detail with excellent time management and organization.
Customer relationship building, Multicultural sensitivity/awareness.
Note1: The first months' probation period is obligatory.