Managing incoming calls, chats and emails of our US based Clients
- Generating sales inquiries through calls, custom quote request forms, chats and emails
- Making sure every inquiry is catered properly
- Working in supervision of sales manager and project manager to convert these inquiries into sales
- Assessing customer’s needs and coordinating with estimation team to make sure customer receives price quotation in time
- Periodic follow-ups to convert inquiries into sales
- Handle customer complaints, provide appropriate solutions and alternatives within the company guidelines and production capabilities
- Keep records of customer inquiries, interactions, special requests, artwork and other files
- Coordinating with design team to make artwork changes requested by customer
- Coordinating with shipping team to make sure customer receives his/her job on time
- Maintaining weekly sales pipeline
Note: Applicant should have strong communication skills and fluency in English. Applicant having call center experience will be given preference
Company Name: AA Technolgies
Address:4 A Jail Road, Lahore
Contact: 03347116324
Contact Person: Majid