Call Centre Representative

We are hiring call centre reresentatives to take calls and respond to emails. We do not require any degree, however strong verbal and written communication in Englsih is essentail. 

Responsibilites:

. Take customer calls and provide accurate, satisfactory answers to their queries and concerns

. De-escalate situations involving dissatisfied customers, offering patient assistance and support

. Accurate data entry and make bookings. 

. Respond to customer emails, provide quotations in line with company's communication structure.

Ideal Candidate:

. Strong communication in English, both written and verbal

. Great listening skills

. A patient and empathetic attitude

. Computer literate

. Phone skills, including familiarity with Internet dialing - multi-line phone systems

. Call centre experience is ideal but not essentail. (Full training will be provided)

We operate 18 hours a day, 7 days a week from 10 am to 4am. A variety of shify patterns are available. 

Salary 30,000PKR to 40,000PKR - Overtime paid extra 
Frequent Pay Review and Increase

Send CV to muhammad_99khan@yahoo.co.uk