Office Administrator & Telemarketing

• Intensive telemarketing calls on daily basis, Prepare call activity report and call action plan.
• Identify new potential customers, setup new trading account, bringing new sales leads on daily basis.
• Generating inquiry, Quotation preparation, follow up of quotations, processing incoming orders via e-mail or fax, follow up of deliveries and payment.
• Proactive sales by telemarketing and taking initiative to follow the sales Leads, building and maintain the customer database.
• Liaison with Manager to organize Market research for selected segment and dealing with new customers. Prepare mail shot to launch product, product introduction and e-mail marketing.
• Customer Support role, Inbound and outbound calls handling.
• Liaison with UAE & UK office for import Department / Warehouse.
• Prepare import documentations for international shipments from supplier.