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Customer Support Representative (telecom)

https://www.pakpositions.com/company/human-resource-service-provider
Human Resource Service provider
Karachi  -  Pakistan
145 Current Jobs Openings

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Job Detail
  • Industry:
    Customer Service / Telecalling
  • Total Positions:
    1
  • Job Type:
    Full Time
  • Salary (PKR):
    26000-30000
  • Job Location:
    Karachi, Pakistan
  • Minimum Education:
    BS
  • Minimum Experience:
    2 Years
  • Apply By:
    Dec 11, 2016
  • Job Posting Date:
    Aug 11, 2016
2nd Floor, Aleem Center, 12 Fl-1, Block - 5, Gulshan-e-Iqbal, main Rashid Minhas Road,, Karachi, Pakistan-75300, Pakistan
Job Description

It’s a career oriented job and incumbent would be responsible for:
Sales (SLA, Renewals, PABX)
Answers questions and provides assistance to potential and current customers
Up-selling and cross-selling while discussing the offered product with all customers
Meeting or exceeding monthly / quarterly / annual customer support team goals
Demonstrating excellent oral and written communication skills
Using knowledge base / training material to resolve customers’ concerns
Follow up the leads
Working in a professional environment with a professional attitude
Must be Committed regarding the work
Must have quality to gain the work load
Must be willing to go outside to conduct meeting with clients

Skills Required

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