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Customer Support Specialist – International

https://www.pakpositions.com/company/ibex-1633342441
ibex.
Karachi  -  Pakistan
22 Current Jobs Openings

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Job Detail
  • Industry:
    Customer Service / Telecalling
  • Total Positions:
    20
  • Job Type:
    Full Time
  • Salary (PKR):
    51000-60000
  • Job Location:
    Karachi, Pakistan
  • Minimum Education:
    HSSC
  • Minimum Experience:
    Fresh Year
  • Apply By:
    Oct 04, 2020
  • Job Posting Date:
    Jun 04, 2020
ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi 75500, Pakistan, Pakistan
Job Description

Karachi, Lahore & Islamabad
Salary: Up to PKR 58,000
Working Hours: 9
Job Shift: Rotational
Key Responsibilities:
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services.
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate timely back to customers, track and resolve any issues regarding the service
Contribute to customer development role
Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
Job Specification:
O Levels/Matric or above
Age limit: 18-45
Excellent command over English, with good American or Neutral accent
Excellent communication (Listening, Speaking & Writing)
Proficiency with MS Office particularly MS Excel
Flexibility & Adaptability
Customer-centric attitude
Emotional Intelligence and Critical Thinking
Self-motivated, assertive and responsive
Perks & Benefits:
Medical Insurance
Permanent Employment Status
Provident Fund
Internal Job Opportunities
Annual Leaves
Leaves Encashment
Referral Bonus
Company Pick & Drop
Send us your CV at careers.pk@ibex.co
Email Subject: Customer Support Specialist - International
 Link: https://bit.ly/3ba2aa8

Skills Required

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