Customer Support Specialist International

‘We don’t create jobs, we make careers!’
IBEX Global - Vacancy Alert!
·    Title of the Job: Customer Support Specialist – International
·    Brief description of the job : 
ü    Timely preparation of rates and quotes for customers and overseas agents.
ü    Collaborate and build relationships with customers to strengthen service competitiveness
ü    Communicate timely correspondence back to customers, track and resolving any issues regarding product.
·    Timings: 9 hours shift
·    Requirements (Education): A-Level / Intermediate / Bachelors
·    No. of Vacancies: 20 +
·    Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.
·    Ability to work in a blended operations and customer development role
·    Self-motivated, assertive, and respond to brand metrics.
·    Manages complex transactional or emotional customer situations promptly and professionally.
·    Ability to multi-task in a fast paced environment with rapidly changing priorities
·    Contributes to building a positive team spirit and puts success of team above their own interests.
·    If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
·    Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
·    Salary: upto Rs. 44,000/-
·    Transport: Conveyance will be provided.