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Call Centre Agents (night Shift Only)

https://www.pakpositions.com/company/infinizer
Infinizer
Rawalpindi  -  Pakistan
1 Current Job Openings

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Job Detail
  • Industry:
    Customer Service / Telecalling
  • Total Positions:
    50
  • Job Type:
    Full Time
  • Salary (PKR):
    26000-30000
  • Job Location:
    Rawalpindi, Pakistan
  • Minimum Education:
    Does not matter
  • Minimum Experience:
    1 Year
  • Apply By:
    Feb 10, 2018
  • Job Posting Date:
    Jan 29, 2018
Rawalpindi Murree road chandni chowk, Pakistan
Job Description

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Skills Required

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