Understand cars by studying their features and capabilities, as well as comparing and contrasting competitive models
Develop buyers by keeping good rapport with previous and new customers
Qualify buyers by understanding their interests and requirements; matching requirements and interests to various models.
Figure out customer’s needs by listening and asking questions
Resolve customer complaints regarding sales and service
Ensure that customers understand the vehicle’s operating features, paperwork and warranty
Report to the sales manager/Country Manager regarding reviews, analyses , objectives, and planned activities
Participates in sales meetings and training provided by the dealership and manufacturers